Customer reviews are one of the key factors that provide potential clients with an objective, comprehensive, and accurate perspective on the quality of a dental clinic. Therefore, BeDental has established specific customer review standards based on the following factors:

Reviews on Facebook and Google

  • Reviews are always placed at the top of the page, easily accessible to readers.
  • Reviews are recorded immediately after the customer’s first visit to ensure authenticity.
  • Collecting comprehensive customer feedback on all aspects of the clinic: doctor quality, facilities, customer service, etc.
  • Reviews are updated continuously, showcasing both positive feedback and areas for improvement.
  • All reviews are made public so that interested individuals and current clients can easily monitor them.

Ratings from Clinic Review Websites

  • Reviews include a diverse range of contributors: current clients, former clients, those who have completed treatment, and dental experts.
  • Reviews are recorded in the form of in-depth articles and interviews.
  • Ratings are posted on reputable websites specializing in dentistry and healthcare.
  • Customer reviews are accompanied by real images and videos throughout their service experience.
  • Reviews ensure objectivity, based on both professional perspectives and practical experiences.

Direct Customer Feedback

  • BeDental records evaluations from customers who are currently using or have previously used services at the clinic.
  • Feedback is collected after the customer has clearly felt the effectiveness of the treatment and received consultations from the expert team.
  • Customers have the right to share honest and straightforward feelings about their dental experience.
  • Evaluations are recorded by the dentists or the staff members who directly supported the customer.
  • All feedback is received by BeDental to improve services, aiming for maximum customer satisfaction.