Clinic professionalism is one of the key factors in evaluating the quality and reputation of a dental practice. Understanding this, BeDental has developed and applied specific clinic professionalism standards to provide customers with the most peace of mind.

Clinic professional certification standards

Professional certification standards for dental clinics

To provide customers with the highest peace of mind and satisfaction when experiencing services, BeDental currently uses the following set of professional certification standards for the clinic:

  • Basic Dental Certifications: BeDental ensures that the team of doctors and staff working at the clinic have been trained and possess fundamental knowledge of dental procedures and techniques.
  • Specialized Dental Certifications: Doctors and experts working at BeDental hold specialized certifications in fields such as Implant placement, Invisalign orthodontics, dental restoration, cosmetic porcelain teeth, and periodontal treatment.
  • Dental Hygiene and Safety Certifications: BeDental always ensures the best hygiene and safety within the dental clinic.
  • Dental Clinic Management Certifications: The heads of BeDental are trained and possess professional knowledge in management and professional clinic operation.

Professional certification requirements for the dental clinic

  • Doctors and staff have full degrees and certificates suitable for their job positions.
  • Meeting requirements for equipment, materials, and service processes to ensure safety.
  • Compliance with regulations from the Ministry of Health and international health organizations.
  • Periodic inspection and evaluation of service quality.
  • Absolute application of customer information privacy policies.
  • Implementation of measures to prevent cross-infection.
  • Organizing regular professional training and knowledge updates.

Specialized department standards

Specialized dental departments at BeDental

  • General Dentistry Department: Diagnosis and treatment of teeth and gum issues.
  • Pediatric Dentistry Department: Oral care and orthodontics for children.
  • Cosmetic Dentistry Department: Braces, porcelain crowns, veneers, and teeth whitening.
  • Restorative Dentistry Department: Implant placement and dental restoration.

Specialized department facilities standards

  • Oral Care Clinic: Meets JCI and ISO 13485:2016 standards.
  • Restorative Clinic: Meets ANSI/ADA and international ISO standards.
  • Cosmetic Dental Clinic: Meets ISO 13485 and ANSI/ADA standards.
  • X-Ray Room: Meets ISO 9001 and international IEC standards.
  • Endodontic Clinic: Specialized treatment of dental pulp diseases.
  • Pediatric Clinic: Meets AAPD and IAPD standards.
  • Reception Area: Meets VDA and FDI standards.

Department head standards

Qualifications and experience standards

  • Trained extensively at prestigious medical universities.
  • Possesses international certificates in Implant, Invisalign, and healthcare management.
  • Has many years of experience in dental examination and treatment.
  • Participates in research and professional training for the team of young doctors.

Professional ethics standards

  • Compassion: Serving customers with the highest quality.
  • Respect for customers: Honesty, transparency, and absolute information confidentiality.
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